Business Continuity Policy

The Management Team accepts and retains responsibility for establishing, maintaining and implementing a system for controlling those particular activities for which it is responsible. We undertake to ensure through instruction, practical example and training that quality and delivery of a sustainable service is the aim of all members of the company, and that each employee and interested party has a proper understanding regarding the importance and direct relevance of the business continuity management system, to the on-going success, viability and reputation of the company.

In specific terms The Management Team, in line with its commitment to this international standard, will ensure that the company satisfies applicable requirements related to: legal and wider industry protocols; its documented interested parties; provides resources to plan, implement, maintain and review its business continuity management system; undertakes a thorough business impact and risk assessment; provides a plan and incident procedures capable of dealing with and recovering from any disruptive incident; communicates its planned procedures internally, to all staff and, externally, to relevant interested parties; undertakes periodic testing, review and maintenance of its incident procedures.

Every employee has designated responsibilities and will be trained to perform duties required by his or her specific role within incident procedures and response. Furthermore, the company will ensure that any sub-contractors employed for a particular function will be made aware of incident response and recovery procedures.

The company has a policy of continual improvement and establishing objectives in line with the framework laid down within ISO 9001:2008 and including the principles of BS ISO 22301: 2012

We hereby certify that this Manual along with company standard operating procedures, accurately describes the business continuity management system in use within the company, and meets the requirements of BS ISO 22301: 2012.

The business continuity management system will be formally monitored, reviewed, and tested, in line with a suite of objective performance measures – approved by the senior management team.

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Head Office
Thames Court, 2 Richfield Avenue,
Reading, RG1 8EQ | 0118 334 186
UK Office
Ashfield Health and Wellbeing Centre,
Kirkby in Ashfield, Notts, NG17 7A
Baird House
Liverpool Innovation Park,
Edge Lane, L7 9NG
Burlington House
Crosby Road North,
Waterloo, Liverpool, L22 0LG
Dudley Court South
The Waterfront, LevelStreet
Brierley Hill, DY5 1XN
Gladstone Park Community Centre
Bourges Blvd, Peterborough,
Oasis Camden
85-87 Bayham Street, London
Suite 5a, Tower House Business Centre,
Fishergate, York, YO10 4UA
The Old Brewery, Castle Eden, Hartlepool,
Cleveland, Durham TS27 4SU
Unit 1, First Floor, Baird House, Liverpool Innovation Park,
Edge Lane, Liverpool, L7, 9NJ
Unit 3, The Greenhouse, Greencroft Industrial Park,
Stanley, Durham DH9 7XN
Queensgate House, 48 Queens Street,
Exeter, EX4 3SR
Voluntary Action North Lincolnshire
4-6 Roberts Street, Scunthorpe,
DN16 6NG
15 Olympic Court, Whitehills Business Park,
Boardmans Way, Blackpool, FY4 5GU
7200 The Quorum, Oxford Business Park,
Garsington Road, Oxford, OX4 2JZ

An ISO 9001 & ISO 27001 registered firm Compliance assessed with SS2Q & have achieved QISMET certification.

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